Infius Cerebro
Excellence in Motion
+91 788 897 8730 md@infiuscerebro.com Ludhiana, Punjab
Client Reviews

Client Stories from Indian Trade

See the shipment contexts, services, and operational outcomes clients chose to share. Contact the team to discuss a similar requirement.

Client
Feedback shared
Route
Shipment context
Service
Focus selected by client
Outcome
Operational detail
— Shared feedback
— Attribution shown where supplied
— Services and routes vary
Feedback context varies by client
Ocean Freight Client feedback
5.0

"We've worked with Infius Cerebro on ocean freight for hosiery and textile exports from Ludhiana to Europe. Their documentation and coordination with shipping lines have helped us plan FCL movements. We would welcome a dedicated account manager for greater consistency."

On-Time
5.0
Communication
4.7
Value
4.8
Response from Infius Cerebro

Thank you, Rajesh! We've noted your suggestion and have assigned a dedicated account manager for Apex Industries from April 2025 onwards.

RK

Rajesh Khanna

Supply Chain Director, Apex Industries
Reviewed March 2025
Customs Clearance Client feedback
4.7

"Infius Cerebro handles our import clearances at Mundra and Nhava Sheva. Their customs team helps us organise documentation and e-way bill requirements. We would welcome more proactive communication when regulations change, but overall we are satisfied with the service."

On-Time
4.8
Communication
4.4
Value
4.8
Response from Infius Cerebro

Thank you, Priya! We've launched a monthly regulatory update newsletter for our clients starting June 2025. You'll receive the first edition shortly.

PS

Priya Sharma

Operations Head, Global Trade Corp
Reviewed January 2025
Supply Chain Client feedback
5.0

"Infius Cerebro helped us bring transport, warehousing, and customs into a clearer operating workflow. Their shipment dashboard gives our manufacturing team useful visibility. We recommend discussing the model with the team if you are reviewing logistics coordination."

On-Time
5.0
Communication
4.8
Value
5.0
AM

Arun Mehta

CEO, Mehta Enterprises
Reviewed December 2024
Freight Forwarding Client feedback
4.6

"As a growing export business from Punjab, we use Infius for LCL consolidations to the Middle East and Southeast Asia. Their freight forwarding team has helped us coordinate changing volumes and routes. Billing could be more detailed, but the partnership has been solid."

On-Time
4.6
Communication
4.8
Value
4.6
Response from Infius Cerebro

Thank you, Simran! We've upgraded our billing system and from February 2025, you'll receive shipment-level cost breakdowns with invoices.

SG

Simran Gill

Export Manager, Punjab Exports
Reviewed November 2024
Cold Chain Client feedback
5.0

"For pharmaceutical logistics, GDP compliance isn't optional — it's critical. Infius Cerebro's cold chain infrastructure impressed us during their facility audit. They maintain temperature logs from -25°C to +8°C across our required ranges, and the real-time monitoring alerts us immediately if there's any deviation. We ship temperature-sensitive vaccines and biologics across North India with complete confidence. Their team understands healthcare logistics at a level most 3PLs don't."

On-Time
5.0
Communication
5.0
Value
4.8
NK

Dr. Navdeep Kaur

Logistics Head, MediPharm Solutions
Reviewed October 2024
Warehousing Client feedback
4.3

"Infius Cerebro's warehousing facility near Focal Point in Ludhiana has been convenient for our apparel business. Their WMS helps us track stock. We would like faster communication for urgent stock reports, but overall the warehouse has been a reliable partner."

On-Time
4.4
Communication
3.8
Value
4.6
Response from Infius Cerebro

Thank you, Vikram. We are reviewing how to make inventory reports easier to access and will confirm the available workflow for each warehousing customer.

VJ

Vikram Joshi

Founder, StyleCraft Fashions
Reviewed September 2024
Distribution Client feedback
5.0

"We distribute packaged food products across Punjab, Haryana, and Delhi. Infius coordinates our distribution and supports FIFO handling for perishable inventory. Their team has been a useful partner as we review warehouse and delivery workflows."

On-Time
5.0
Communication
4.7
Value
5.0
NA

Neha Agarwal

Supply Chain Manager, FreshCart Foods
Reviewed August 2024
Air Freight Client feedback
4.5

"For urgent industrial components to our clients in Dubai and Singapore, Infius's air freight service has been consistently reliable. They handle the complete documentation — from shipping bills to certificate of origin. Transit times are as promised: 3-4 days to Dubai and 5-6 days to Singapore. They also helped us optimize between air and sea for different order sizes. The only area where they could improve is providing more proactive delay notifications."

On-Time
4.7
Communication
4.2
Value
4.5
Response from Infius Cerebro

Thank you, Sunil! We've upgraded our tracking system to include automated delay alerts via WhatsApp. You'll receive proactive updates from next month.

SV

Sunil Verma

Procurement Head, Verma Engineering
Reviewed July 2024
Ocean Freight Client feedback
5.0

"Infius Cerebro handles our containerised textile exports to the US and UK. Their coordination around vessel space, documentation, and Mundra port handovers has helped us plan through changing freight conditions. A dependable partner for our export workflow."

On-Time
5.0
Communication
5.0
Value
4.9
KB

Kiran Bansal

Director, Bansal Textiles
Reviewed June 2024
Satisfaction Metrics

Client Satisfaction by Service

Feedback is grouped by service so you can compare the operational contexts clients chose to share.

4.9

Ocean Freight

4.5

Air Freight

4.7

Customs Clearance

4.6

Warehousing

4.8

3PL & SCM

4.8

General Trading

Our Valued Clients

Trusted By Industry Leaders

We're proud to serve a diverse range of businesses across agro, manufacturing, paints, steel, food processing, and more.

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Client Contexts represented Varied Routes and services
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